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Go to home. Conference call, teleconference, audioconference, webconference

Contact us: +34902875095, infoarrobasmarticpuntoes, contact form
Rates Premium plan Free plan Register/contract + Information
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Consulting Smartic Solutions, advanced telecomunications solutions for business, call conference, conference call


· premium vs free
· trial room
· webconference (new)
· frequently asked question (FAQ)
· equipments integration

· 
datasheet (pdf)
· rates (pdf)
· contract (pdf)
· user guides




contact us
Contact us

       Phone: + 34 91 178 0570
 |
                                                 email:
info@smartic.es |
                                                                                           Through this
form: here >>


      

Premium plan & Free plan
     Two diferents plan for the needs of each enterprise

If you want to use our service, we offer you two options:

Premium plan:
is our "flagship product". It incorporates all the advanced services of a conference call you may need. Most important, it fits the requirements of every company, as it can be combined with advanced IVR solutions, intelligent network facilities and any other advanced feature you can need. The customer specifies the product requirements and we adapt them. Click here for more information>>

Free plan:
The basic solution to conference calling for professionals and small organisations. No monthly fees and no need to book. On registering you will be assigned a personal code which allows you to use the service at any time. All the information here>>




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F.A.Q
Frequently Ansked Questions (FAQ)
  1. Who is the company behind reunionportelefono?
         reunionportelefono is the conference call service of Consulting Smartic Solutions, Ltd., a company specializing in advanced telecommunications services to big corporations. It is listed in the register of companies RDI of Madrid (Minister Industria, Turismo y Comercio). In September 2008 was approved for listing on the listing of the tax, companies that send and receive electronic billsg (facturae format) (less than 50 companies nationwide).

  2. Where can find out more about the company?
         All the information on our company is available on the corporate portal www.smartic.es, legal information, is available in the "about us". You can find us physically in our offices in Madrid and always on the phone +34902875095. If desired, one of our Key Account Manager can visit at your offices.

  3. Why must I sign the contract document for Free plan?
         Free Plan customers must also complete and submit the Free plan contract. The Free plan does not request bank details because we do not charge anything to users.

  4. How do register?
         It's very easy, you only have to follow the 3 step indicate in Register/contract section
    The month rate of the first month is calculated from the date of registering.

  5. Invoicing
    • invoicing period: from 25/month_1/xx to 24/month_2/xx
    • date of invoice is 29/month_2/xx
    • date of debit in the bank: 7/month_3/xx
      • Example for June: The invoice is issued the 29th June with all the conference call from 25th May to 24th June and the debit from the bank is on the 7th July.
    • Pay by standing order.

  6. ¿How much is the cost of the 902 call, although reunionportelefono doesn't charge?
        You just pay for your own phone call (typically, 6 cént€/min+IVA from a Spain landline). If your operator is Telefónica click here for see the 902x rates. These charges appear on your phone bill in the same way as any other call.
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conference equipment
Integration of audio and video professional equipment






         Ir a integración equipos polycom, tandberg, konftel, lifesize, vaddio, equipos de audioconferencia y videoconferencia       We are integrators of professional equipment room and auditorium, both audio and video.
Contact us if you want to look at their needs and develop a feasibility study to measure
(see the contact form at the top right of page)

        



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trial room
trial room: +34902875096

     
     Conference call room of free access; you can to trial the audio quality of the service quickly and easy.


FEATURES:You can test the quality of service without registration. +34902875096. Go to demo room
  • No need register.
  • No need access code.
  • 5 users max.
  • Everyone who calls to the +34902875096, connects to the conference call room.

How work:
  • You call from any phone to the number +34902875096 and you enter inside the trial conference call room automatically.
  • If there is someone in the room, everybody hearns and alarm bell, and you will be able to talk with the other people.
  • If you are the first, you enter the room and wait listening to music, until someone enter the trial room.
  • The other people can enter by calling to the +34902875096, and everybody can talk with eachother.

IMPORTANT:
  • Access is free and anyone can enter the room at any point. Participants will hear a "bell" when someone enters. In the trial room restricted access isn't possible (it is possible in our products Free and Premium).
  • Don't use this room for confidential meetings because anyone can enter the room and listen!!!
  • The service is free.
  • The users pay the call to their own operator.
  • You just pay for your own phone call (typically, 6 cént€/min+IVA from a Spain landline). If your operator is Telefónica click here for see the typical rates. These charges appear on your phone bill in the same way as any other call.

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| Rates | Premium plan | Free plan | Register/contract |

webconference

Presentations through internet: webconference >>

     

     During a conference call you may the need to share a document with the participants in your conference call, and that this document is seen by the participants at your pace as you through the slides or pages.

     You can communicate with colleagues in a personal way, as if they were in the same place but without having to spend time and money to travel.

     Establish a conference call through the Premium plan, which all partners can talk among themselves, without any additional equipment, from anywhere-just need a phone.
         
Screenshot example

Screenshot webconference. Click for bigger.




     Make your ppt or pdf document presentation through the webconference. Partners who have a computer with internet access may follow visual presentation.



FEATURES:
  • the webconference.es service is a add-on to conference call Plan premium. When you start a conference call, it's possible to use the web presentation (max 20 partners).
  • Now booking required.
         
Datasheet - user guide
Download data sheet / user guide webconference

REGISTER:
  • The client sends an email to his Account Manager or to info -at- smartic.es indicating their desire to start using the webconference facility.
NORMAL PROCESS:
  • The customer sends an email in advance to reserva -at- webconference.es indicating time/date of the meetings, the security code chosen for the same (between 4 and 8 digits), and the presentation to be made (must be a PDF or ppt document).
  • The time/date agreed, all the attendees, after entering in the telephone conference call, enter the web http://webconference.es. The presenter will "take the hand" and you can start your presentation

(*) This feature is in beta (Apr 2011)

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documents

Premium plan, contract: Contract reunionportelefono premium (pdf 147KB)

Free plan, contract: Contract reunionportelefono free (pdf 78KB)

data sheet: Datasheet reunionportelefono (pdf 1MB)

datasheet-guide webconferenceData sheet-user guide webconference (pdf 33KB)

rates: rates reunionportelefono (pdf 37KB)

saving calculate using the number 91x vs 902x: Example save calling 91x (pdf 33KB)


user guides:
      · user guide Premium plan (pdf 98KB)
      · user guide Free plan (pdf 45KB)




Contact us by email, phone or with this form in the web. Will be a pleasure talking with you. Contact us: +34902875095, infoarrobasmarticpuntoes, contact form

audioconferencing, conference call, call conference, teleconferencing


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| Rates | Premium plan | Free plan | Register/contract |



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Contact us: +34 91 178 0570, info (at) asmarticpuntoes, C/ Mazo, 6 28017 Madrid (MADRID, Consulting Smartic Solutions, SL, multiconferencia, conference call

Updated September 2011 - version 2.0 - Legal note - Empresa adherida al código ético de Confianza OnlineLogotipo Arbitraje de Consumo Comunidad de Madrid - Ir a página "Defensa cliente" -
- consultoría TIC - multiconferencia, conference call -



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